1- Who is is the online shop of Ciccimarra Gioielli snc, present since 1966 in Cisternino in the province of Brindisi, specialized in the sale of jewellery, watches, silverware, accessories, leather goods and high quality household items.

2- I can't find an article of a brand you market that interests me. Where can I find it? reflects the wide assortment present in the Cisternino shop. However, if an item of a brand marketed by us is not present in our online shop, we advise you to contact us. It will be possible to order it and in a few days it will arrive at your home.

3- Are the marketed products original?

Yes, all the products on sale in our online shop are originals covered by an original guarantee and accompanied by all the documentation provided by the company (instruction booklet, Guarantee, any technical data sheets).

4- Are the availability of the items indicated on the site real?

Our system updates the quantities on a daily basis, therefore the availabilities are to be considered real and reflect the exact assortment, but if you need a greater quantity than the one shown on the site, do not hesitate to contact us.

5- What is the price policy of ?

The prices of the articles on reflect the directives dictated by the companies in terms of selling prices to the public. Some brands impose the sale at list price, others give greater discount freedom. Our goal is to guarantee you the best price in compliance with the rules.

6- Why are some items on promotion?

We always like to reward our customers. Occasionally throughout the year, we run promotions on different brands and items. To stay up to date on our promotions, we recommend that you subscribe to our newsletter.

7- Do I have to be registered in order to browse the website ?

No, you can browse our site without having previously registered, however registration will only be required to complete the purchase order.

8- Why am I asked for the tax code when registering?

The tax code is essential for us due to legal obligations for the issuance of the sales invoice.

9- How can I cancel the registration?

You can send a specific request by contacting our customer service.

10- Is the site safe?

The website is secure and uses SecureSocketLayer (SSL) technology which encrypts the information transmitted over the internet, ensuring maximum integrity and confidentiality of the transmitted data. The credit or debit card numbers are not registered on the website, and for the security of the transaction does not know the credit card details which will be automatically transmitted to PayPal responsible for the money transaction.

11- Are my personal data kept confidential?

Ciccimarra Gioielli snc ensures that all information provided will be kept private and confidential. For no reason will your personal data be disclosed or transferred without explicit written consent. For more information, please consult the Privacy Policy.

12- Which payment method can be used on the website ?

By making a purchase on you will have the option of paying by credit card (Visa, Master Card, American Express), PayPal (easy and safe, it allows you to pay with the same credit card details using an e-mail address) Bank Transfer (you will receive the order confirmation with the bank details of Ciccimarra Gioielli snc. Finally it is possible to pay with cash on delivery (available for orders under €500 with an additional cost of €6.00).

13- In which countries are shipments made and when are they free?

Shipments are made worldwide. PLEASE remember that:

- in Italy the shipping costs are always free for orders over 100 Euros.
- in Europe, shipping costs are always free for orders over 300 Euros.
- in the Rest of the World, shipping costs are always free for orders over 1000 Euros.
If the amount of your order does not reach these limits, the shipping costs may vary according to the State, and in any case the exact amount is highlighted during the purchase procedure in the cart summary.

14- When will I receive my order?

In Italy in 2 working days

To Europe in 2 to 4 working days
In the Rest of the World in 3 or 5 working days

For further questions or clarifications on the methods of sale of the online shop, you can consult the "sale conditions" section on the site. Alternatively, for further doubts, do not hesitate to contact our customer service on +39/080-4448241 or by email at [email protected].