Manufacturers

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FORWARDING CHARGES

 

Deliveries in Italy:

The shipping costs are always free for the purchase upper to 100.00 € (with exception of the Piquadro, Calvin Klein and Armani goods on sale from 30% to 50%, some articles in promotion and Jewels or whatch whit high value); for all others that the cost is less than the minimum fixed, it will be 7,50 €.

 

Deliveries in Europe:

The shipping costs are always free for the purchase upper to 350.00 € (with exception of the Piquadro, Armani and Calvin Klein goods on sale from 30% to 50% and Jewels or whatch whit high value); for all others that the cost is less than the minimum fixed, it will be 21,00 €.

  

Deliveries in Extra Eu:

The shipping costs are always free for the purchase upper to 700.00 € (with exception of the Piquadro, Armani and Calvin Klein goods on sale from 30% to 50% and Jewels or whatch whit high value); for all others that the cost is less than the minimum fixed, it will be 60,00 €.

 

RECESS, RETURNS AND REFUNDS

Return and Refund Policy (Terms and conditions to cancel the order).

 

The sale of items by internet is regulated by the articles 50 to 68 (distant selling) of D.Lgs 206/2005 (Codice del Consumo). This legislation provide for the consumer the right to cancel the contract or contractual proposal and to return the product and take back the money paid.

Terms and conditions to cancel the order are not valid if the product purchased is damaged:

 

• in the absence of the original packaging;
• in the absence of integral elements of the product;
• in the absence of product related items (warranty, box, instructions, etc.)
• damage to the product.
In the absence of the above requirements, the return will not be accepted and products will be returned to the sender .

 

All returns must be authorized by the customer service, sending an e-mail to: resi@ciccimarrashop.com  with the object: "Return Authorization". The withdrawal right is reserved exclusively to consumers (persons who purchase the goods for purposes not related to his professional activity, entrepreneurial or commercial), so it may not be exercised by persons for purposes which are outside his professional activity possibly turning point. The costs of returning the product shall be borne by the customer.

 

Methods and timing:

 

To exercise the right of recess, the customer shall within 14 days from the purchase, send the items, by courier or registered letter, packed in the original box and complete of all accessories that may be supplied at the time of purchase (warranty, box, instructions, etc.) also with the original purchase document and with the same methods used by Ciccimarra Gioielli snc for to send the products – the "mark" is not accept in this case.

 

Address reference:

Ciccimarra Gioielli snc – “Returns Ciccimarrashop.com”

C.so Umberto I, 111 – 72014 Cisternino (Br) – Italy

 

Methods and timing of refund of the customers

 

Once time that it has received the products (and verified the integrity) Ciccimarra Gioielli snc, as soon as possible, it will refund to you the cost of the product bought (as indicated on the invoice), but it retaining the amount of postage that it will remain permanently at the customer's expense.

 

Complaints:

 

Any kind of complaint must be made by registered letter A/R to Ciccimarra Gioielli snc or by e-mail to: customercare@ciccimarrashop.com with object “ Complaint”.

  

GOVERNING LAW AND JURISDICTION CLAUSES

 

The service will be governed exclusively by Italian law even if partially performed abroad and in case of other connecting factors. For any disagreement  or dispute will be responsible/ competent the Court of Brindisi.